Cal Mayhook
Product Manager
Building a career across five different roles at Vocus, Cal Mayhook's path to Head of AI & Automation Innovation.
After graduating with a double degree in Civil Engineering and Commerce from the University of New South Wales in 2017, Cal Mayhook joined one of the big four consulting firms in a strategy and operations role. Keen to explore the rapidly evolving tech industry, Cal joined Vocus in September 2019 as a Business Analyst, becoming the critical link between the technology and business operations teams.
Quickly progressing through roles at Vocus—first to Senior Business Analyst, then Business Analyst Practice Manager—Cal felt consistently supported in his professional growth. His leaders regularly encouraged him to think strategically about his next career steps, prompting a successful transition into Product Management.
Success in Satellite Communications
As Product Lead for the Satellite Communications Portfolio, Cal launched and scaled ‘Vocus Satellite – Starlink’, the first Starlink reseller product from a major Australian telecommunications company. Under his leadership, the product rapidly grew from inception to thousands of active services, becoming one of Australia's leading satellite communications products. Cal's approach was centred on continuous improvement, always striving to deliver exceptional customer experiences and demonstrate the value of Low Earth Orbit Satellite technology in enterprise telecommunications.
In 2023, Vocus supported Cal in taking a seven-month career break to travel across the Americas, allowing him to pursue personal goals while ensuring he could return confidently to his role.
Leading AI & Automation Innovation
Returning refreshed and ready for a new challenge, in October 2024 Cal stepped into the newly created role of Head of AI & Automation Innovation. Responsible for identifying, assessing, and implementing impactful AI and automation opportunities across the company, Cal quickly became a subject matter expert, utilising emerging AI agent-builder tools to develop custom solutions. One notable early success was implementing a proposal assistant, significantly improving efficiency and receiving enthusiastic feedback from internal teams.
Reflecting on his move into AI and Automation, Cal credits Vocus for supporting his rapid upskilling and giving him the autonomy to shape the new function. He finds mentoring and guiding his cross-functional team especially rewarding, enjoying the opportunity to foster both technical and professional growth in others.
Cal’s career journey highlights Vocus’s commitment to supporting their employees' unique professional paths and personal aspirations. His advice to potential candidates considering joining Vocus? “If you’re looking for a place that genuinely supports your personal and professional goals, encourages career pivots, and believes in your potential, then I recommend Vocus as the place to be.”
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