Technology is changing the world at a pace we’ve never seen before. Organisations are under ever increasing pressure to adapt – to find intelligent, innovative digital solutions to an ever-growing list of priorities. This is particularly so in State, Territory and Local Government organisations which perform crucial functions like education, utilities, emergency services and regional community services.
As digital innovation expands at scale so do the challenges faced by many of these organisations: redefining digital equity and reducing the digital divide, replacement of end-of-life technology and reduction of risk exposure to ensure continuous service, ability to communicate when and where needed for safety and productivity, the persistent skills shortage, every-evolving employee expectations, and the need to cater for flexible ways of working.
Vocus provides brilliant technology solutions and critical infrastructure to support Australian government agencies deliver digital services to citizens and communities across the country.
Whitsunday Regional Council, covering nearly 30,000 kilometres, faced significant connectivity challenges, especially in remote areas. The council's jurisdiction stretches from Airlie Beach to Bowen, Collinsville, and further into the mining regions. The need for a robust communication system was paramount to support work crews operating across this vast area.
Whitsunday Regional Council partnered with Airbridge Networks and Vocus to implement Starlink satellite technology. This collaboration provided 50 Starlink units for vehicle fleets and 20 fixed services for critical locations such as airports, jetties, and animal welfare centres.
Community services provide local communities with programs that further improve the quality of life and safety of the community. Vocus can build and connect an entire ecosystem with Vocus Satellite – Starlink which enables these services to be available in all corners of Australia, helping community service providers to achieve their objectives.
Digital transformations offer tantalising rewards for organisations, including improved customer experiences, employee engagement, productivity and operational efficiency. However, many organisations struggle to achieve it.
In this paper, we look at the common pitfalls to digital transformation success, from securing your distributed data, to achieving the scalability and agility you need to minimise complexity.
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